Refund Policy

Welcome to Save Oils LTD’s Return Policy. We strive to ensure your satisfaction with our products, and we want to make the return process as smooth as possible. Please read this Return Policy carefully to understand your rights and responsibilities when returning items purchased from us.

Eligibility for Refund:

To be eligible for a refund, the following conditions must be met:

• The item must be returned within 30 days from the date of purchase.
• The item must be unused, in the same condition as you received it, and in its original packaging.
• Proof of purchase, such as a receipt or order confirmation, is required.

Shipping Fee Coverage:

If you need to return an item, you are responsible for covering the shipping costs unless the return is due to our error or a defective product.

Refund Process:

Once we receive your return and verify its condition, we will send you an email to notify you of its receipt. We will then proceed with the refund process and notify you of the approval or rejection of your refund.

If your refund is approved, the cost of the item will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Contact Us:

If you have any questions about our return policy or need assistance with your return, please contact our customer support team at:

Save Oils LTD 48 Edenappa Road, Jonesborough, Newry, Northern Ireland, BT35 8HU Email: sales@saveoils.com

Please note that this return policy is subject to change without prior notice. We recommend reviewing this policy each time you make a purchase to stay informed about our current return procedures.

Thank you for choosing Save Oils LTD. We appreciate your business and look forward to serving you again in the future.